Tool for detecting and removing duplicates? [Available in 8.10.18]

Hi @RowanFrancis,

Thanks for your consideration, I'm sorry to hear your initial import didn't go as smoothly as we would hope. You can find our latest information about this feature request in this post: https://1password.community/discussion/comment/662923/#Comment_662923 but essentially we're focusing our efforts on understanding and preventing duplicates in the first place.

If you're open to sharing more about your import workflow, I'm happy to help troubleshoot.

As I indicated in May 2022, the cleanup of my many duplicates took hours. Now I see, from @RowanFrancis, that helping customers solve this problem isn't a priority for 1Password. Which means, I assume, that they won't be doing anything about it at all. Meanwhile I'm now getting notifications urging me to update my 1Password app for Android to version 8. Not a chance in hell. I'll limp along with what I have now for as long as possible.,

1Password support staff are not doing their job. Yes, in modern cynical world they are not expected to be acting in the interest of customer. But what about decency and morality? When there’s such outcry on a daily basis, that negates any good being provided and you’re not being able to fulfil the “satisfaction” part of customer support. You should quit this job or at least have a serious conversation with your employer. Unless you are a support person who is also cynical and indifferent towards customer then carry on.

Hello,
I understood it is not coming into new features...
I still needed to add another message to this thread, with my problem, similar to others when upgrading / mergin... with tons of duplicates.
I wish there was better solution, to avoid going one by one...

I just switched my family over from LastPass and am running into the same trouble. LastPass had some sort of convoluted feature that was called something like "consider as the same website," (I can't see it anymore because I just nuked my account after migrating here,) and it just linked subtly different addresses, external to an individual login entry- basically the same as 1Password's feature allowing a single logon to contain multiple websites. (I think your approach is simpler and makes more sense, but it needs to be automated.) LastPass however was able to do it automatically. I didn't even know their feature existed until I stumbled on it in their settings one day. Because I didn't need to know about it because it made my experience just work.

It's a pain for me, who is tech savvy, to go through ALL my Chase Bank logins for example, (https://secure01a.chase.com/web/auth/logonbox, https://secure01b.chase.com/web/auth/, https://secure03b.chase.com/web/auth/, https://secure05a.chase.com/web/auth/, https://secure05b.chase.com/, https://secure06ea.chase.com/web/auth/logonbox, etc...) and manually perform a SEVEN step process to move EACH website to just one Chase login entry. I have precisely 50 Chase login entries in 1Password at this time. That's 350 clicks just for ONE incredibly common and mainstream website. To ask my 73 year old mother to do this is utterly impossible. It's also far from easy for her to understand that if the first Chase login offered to her by 1Password doesn't work, that another, of maybe dozens, will likely work.

Forgive me if I sound a bit snarky. I just read a dozen separate threads in this forum going back 9 YEARS with many responses from your team disingenuously suggesting that this is an edge case that almost no one encounters and therefore not likely to be prioritized. Heck, so many major websites like Facebook have many different prefixes, as in www.facebook.com vs m.facebook.com, etc. This is a BASIC component of how websites function, and has been for decades. It's absurd that 1Password would consider each of those a separate login and provide no way for users to combine them swiftly, let alone handle it automatically in the background. At the very least, it should be supremely simple to add a manual user-triggered tool that allows me to select all my Chase entries at once, right-click, and then select Merge Websites Into One Login Entry. If there's any conflicting usernames, passwords, or more, just dump it all into the Notes field as appended data.

Please prioritize this entire problem.

@kjdiehl

Please don't post the same comment in multiple threads. I've replied to you here: https://1password.community/discussion/comment/670977/#Comment_670977

Let's continue the discussion in the other thread. 🙂

-Dave

Consider this yet another vote for deduping. My duplicates are somehow the result of switching from a local vault to an online account so I really feel the onus is on Agilebits to fix this.

Hi @peregrine, sorry that this happened in the switch. I have added a vote for the feature on your behalf. Thanks for letting us know why this matters for you.

Thank you Tertius for the in-depth and considered post here. Your reasoning makes sense to me. I'll pass this on to our Product team immediately so that it can inform the process going forward, and of course will update here should we have more to share. Many thanks 🙏

+1