New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta)

t1g3r

Seeing the same on MacOS Sequoia, this also started with the emails for iOS stating new login from Safari.

jjnoel

I've adjusted just about everything I can think of, reinstalled it, re-read and re-re-read the 1Password post explaining why it's happening and what to check. It still does it. I've made sure I'm logged into the app and I aways am. I've checked all the version info for the application and the extension.

It's become highly problematic and I think (so I can get some work done without the irritation) I'm going to uninstall the extension and rely on Apple's built-in manager.

jjnoel

Just had to remove the 1PW extension and things are much better. I'll hold on to 1PW for other things but it appears it just does not work so well with Safari and how Apple has nailed down just about every aspect of access in Mac OS. It' works fine on my iPhone and iPad but it looks like Apple's Passwords app is the better option on the Mac... at least for now for me. And it works pretty well actually.

LionKing

I am getting many emails a day regarding multiple logins to 1 password. I believe they are related to the previously discussed issue with the safari extension. Please instruct how to proceed to solve this issue. Thanks in advance

dexter101

Same exact issue

t1g3r

Same issue, on iOS and macOS beta, but someone else said seeing same issue on non-beta devices

mirv

When first opening Safari.app on the Mac, I get these two tabs. Presumably this means the 1Password for Safari extension has crashed?

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1Password Version: 1Password for Mac 8.10.58 (81058012)
Extension Version: 8.10.56.22
OS Version: 15.3 Beta (24D5034f)
Browser: Safari

eby

Adding to the list of people affected by this and definitely some sort of bug in the latest safari extension. Non-safari users in the workplace seem unaffected. I get emails with the same exact IP and location. Desktop safari also pops up on every launch with intro to add accounts since it couldn't sync and introducing the automatic login submission feature. But once clicking on the 1pass extension it syncs and unlocks fine.

I was worried it might be some compromise or malware, so glad to see others are having the same issue.

Jono Spiro

This is driving me crazy. I get two emails about this every few hours. Every time I open 1P in every single browser, every single device, every single plugin. I am NOT using iCloud Private Relay or a VPN. The emails all have the same IPv4 address.

You seem to have made every instance of the plugin and app into a unique device, which is understandable, except you also seem to think every time I open it is a unique new session.

Prior to 17 Dec 24, I only had about 8 devices listed in total for the last two years. I now have probably close to 100 devices in only a week.

AK63

Same here! Same versions of 1PW and iOS

WilDieteren

Since a few weeks ago I am frequently getting incorrect sign-in alerts when opening Safari on my iPhone and iPad. Not sure what is going on or how to get rid of the sign-in alerts.i am running iOS\iPadOS 18.3 beta 1 and 1Password beta 8.10.56. Anyone else having the same issue?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

GreyM1P

Hi everyone. We've had reports of this happening pretty consistently if you're using the beta of iOS 18.3 or iPadOS 18.3.

Something seems to have changed in Safari which is making the 1Password browser extension forget that it's still signed in. It appears that Safari is doing some housekeeping on the local storage that the 1Password browser extension needs. This is essentially the same as deleting your own cookies for a website, and it not remembering you being signed in.

When the 1Password browser extension recovers from this, it has no way of knowing that it was signed in before, so has no alternative but to assume this is a new sign-in, which leads to the email you receive.

We've been working with Apple about this to see how we can work around those changes, both as feedback for them, and as a mitigation from our side too. That work is in internal testing right now. With it being this time of year, I can't say for sure when it'll be available.

This has also affected the beta of macOS 15.3 to some extent, but we're seeing far more reports of it on iOS and iPadOS than macOS.

If you're using the beta of iOS or iPadOS 18.3, you may want to temporarily turn off the 1Password browser extension in Safari by going to the Settings app > Apps > Safari > Extensions. This will stop those repeated emails. Autofilling using "🔑 Passwords" on the keyboard will still work as normal.

GreyM1P

Hi everyone. My comment on another thread may well be of use in the cases described here.

☞ https://1password.community/discussion/comment/722601/#Comment_722601

SvenStark

Same here. iOS Beta 18.3.

mirv

This may explain some of the other aberrant behavior of the Safari browser extension that I have reported, mainly popups and error messages seeming to indicate that the extension has just started or quit and restarted.

jdawgnoonan

I am getting this as well.

Fofer

This poses a security concern, and may cause people to ignore all such emails as false positives.

We should see who collects the most emails as a result of this aggravating bug.

My inbox has 59 of them currently.

mirv

I've been getting about 15 per day, but I've been deleting them. 😄 Merry Christmas / Happy Hannukah

jforget1

Glad to see that I am not alone here. Hopefully there is a fix in the works.

bburns

I’ve been seeing the same behavior since updating to iOS 18.3 beta. As others pointed out, getting so many false positive emails will desensitize users to ignore similar (but actionable) emails in the future. This regression doesn’t pass the “mom test”: I wouldn’t be able to explain this to my parents vs when they REALLY need to past attention.

DaviatorSF

Beginning a few days ago, I started receiving many, many alarming emails from 1Password warning of new sign-ins from Safari. This caused quite a bit of angst, and a bunch of wasted time, including on Christmas when I really didn’t want to be thinking about computer security issues, because I was afraid that 1Password had somehow been compromised.

But instead it seems like it’s probably somehow related to Safari on one of my devices, possibly my iPad… it seems like I’m getting these alert emails nearly every time I use it. I am not signing into or using 1Password (to my knowledge) when most of the emails seem to be generated, just using the iPad or Safari is enough.

In my list of devices, there are a zillion entries for Safari, with a bunch of different addresses, which is why I was concerned. But I don’t have any reason to think there is anything nefarious going on though I admit that I don’t understand all the entries and differing addresses.

It’s also possible the emails are being generated by 1Password on my Mac, but in that case they are happening at times I’m not even using the computer, so that would be even weirder.

Any idea what is going on?

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1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: iOS 18.3 Beta
Browser: Safari

RickyB

Seeing the same thing. Please help! Haha

krusnof

Any updates?

acfs

I've been experiencing the same thing and came looking for answers. I can confirm these email alerts are generated whenever whenever I open Safari on my iPhone (regardless of whether I am accessing 1P to log in to anything). Curiously, launching 1Password on my iPhone did not cause an email alert to be generated.

Like you, I am also on the iOS 18.3 Beta (specifically the developer beta), and I'm reasonably sure these emails started turning up after updating to the 18.3 beta. I suspect, therefore, this is related.

Further information, in case it's relevant: on my home network (where I am 90% of the time), I have Private Wi-Fi Address disabled, but Limit IP Address Tracking is enabled. In Safari settings, Advanced Tracking and Fingerprinting Protection is set to All Browsing, Prevent Cross-Site Tracking is enabled and Hide IP Address is set to Trackers and Websites.

1Password for iOS 8.10.56 81056028
iOS 18.3 Developer Beta

maxb911

Same here. Please let us know how this can be resolved.

ag_tommy

@acfs @DaviatorSF

My colleagues reply here should help with some of your questions.

https://1password.community/discussion/comment/722601/#Comment_722601

acfs

@ag_tommy @DaviatorSF

I can confirm that the workaround presented in the comment you linked worked for me. Thanks for pointing me in the right direction.

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DaviatorSF

@acfs @ag_tommy

Thanks to both of you for the info and the nudge in the right direction. I have disabled the Safari extension on my iPad and will check basic here in a few weeks to see if it's safe to reenable it.

narindo

Hi there, I am looking for some help with this extension restart that many of you have reported: https://1password.community/search?domain=all_content&query=extension restart&scope=site&source=community.

It seem that the extensions works fine, but somehow it doesn't think so since two weeks ago. I would appreciate some advise beyond: restart extension, reboot machine, uninstall/install extension.

Attached video: https://imgur.com/a/k8P7uVl
It happens on both safari profiles that I have. Whenever I open it for the first time, it shows that we need to restart the extension, but as you can see on the video, it works perfectly fine.

Help!

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1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: 15.3
Browser: safari 18.3