trial expired on I mac

drmichaelb

I purchased the 1password app for my iPhone from the I store.
I don't recall how I downloaded the app for my Mac desktop, but I keep seeing the "trial expired" notification and it asks for my licence or for payment. I understand I would not have a licence. What is the way to get rid of the trial expired issue?

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1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: wifi and i cloud
Referrer: kb-search:trial expired, kb:faq, kb:lost-license, kb:faq, kb:trial-expired

Stephen_C

@drmichaelb this knowledge base article will help you:

“Trial Expired” notice (Mac)

This AgileBits' page on pricing will help you decide what version to buy.

Stephen

drmichaelb

So buying on one platform like i phone doesnt give you access on another, like i mac?

littlebobbytables

Hi @drmichaelb,

Sorry :(

Depending on your expected usage of 1Password you would either need to purchase a 1Password licence from either the Mac App Store or from our own AgileBits Store or consider if our 1Password Families subscription fits your needs.

The link above will take you to a table that shows some of the differences. If you have a family and think they would benefit from 1Password then our 1Password Families subscription may appeal. If you're a single person looking to run 1Password on a Mac then the choice is a bit muddier. You may still find use in our subscription or you may decide a licence for the current version of 1Password is sufficient.

All of this may only create more questions and if it does please do ask until you're happy that you fully understand what your options are and what works best for you.

drmichaelb

Ok. Thanks

Megan

Hi @drmichaelb,

I'm glad to see that Little Bobby's response helped - if there's anything else we can do, you know where to find us. :)

drmichaelb

great thanks!

littlebobbytables

:smile: If you have any questions please ask, otherwise I hope 1Password serves you well.