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Forum Discussion
Former Member
3 years ago1Password asking to add Chrome extension but it's already installed
I'm getting prompted to install Chrome Extension when opening 1Password menu bar drop down, but the extension is already installed.
I have 1Password 7 installed and have installed the Chrome Exten...
1P_Dave
Moderator
3 years ago@riicard
I'm sorry to hear that the steps in my previous post didn't resolve the issue. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/128936/1password-asking-to-add-chrome-extension-but-its-already-installed
- Your forum username:
riicard
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!