Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
MattSuda
4 years agoNew Contributor
1Password for Safari does not work with standalone vaults [iOS Password AutoFill is available]
AgileBits Update: You can read the official answer from 1Password founder Dave Teare using the button below.
I can't use a standalone vault anymore with Safari in the new iOS app version 7.8
After updating the iOS app, the previous Safari share sheet button is no longer there. There is only the new iOS 15 Safari extension and when I try to set it up it says standalone vaults are not supported. I would be ok with that if the old option in the share sheet was still there, but it has been removed. So pretty much anyone with a standalone vault can no longer use Safari integration anymore.
For now I have downgraded to the previous iOS version in TestFlight.
Unless I am missing some new setting to bring it back?
I'm totally disappointed you're breaking this feature for existing standalone vault users unless we pay for a monthly subscription.
Between the upcoming 1Password 8 Mac app and breaking existing functionality in the current iOS app, I am not sure if 1Password is right for me in the future. I was considering a subscription before the 1Password 8 news, but that and the fact that a current version of the app that previously supported standalone accounts no longer does, doesn't sit right with me.
Please restore the old Safari share sheet extension that works with standalone vaults.
1Password Version: 7.8
Extension Version: Not Provided
OS Version: Not Provided
- Former Member
@blackph0en1x
Been playing around with Bitwarden a bit myself, and just did an import from 1P. Everything imported fine except for all of my TOTP. Did you run into that issue, and if so did you figure out a workaround (short of manually adding the TOTP codes)?
Never mind, got it figured out!
- Former Member
@blackph0en1x Been playing around with Bitwarden a bit myself, and just did an import from 1P. Everything imported fine except for all of my TOTP. Did you run into that issue, and if so did you figure out a workaround (short of manually adding the TOTP codes)?
- Former Member
@ttesty Standalone vaults will be completely eliminated with 1P8 on ALL platforms.
- Former Member
Standalone will be alive and well on Windows. Writing on the wall for Mac.
- Former Member
@"Aaron Pinsker" interesting. This then becomes a cost-benefit analysis for AB.
What does it cost to re-implement 7.78 in a way that users can get it again. Perhaps simply adding that code back into the newest 7.8x code as a 7.9 release. Then releasing 1password 8 as a separate app. Allow 7.9 to use share sheets and local vaults. Call it “1Password Legacy” and say “we’ve listened to our long-term customers and do not want to abandon them and hope they’ll someday decide to join us in the future”
Separate out 8.0 as the newest version as a separate app.
That has a cost to do this.
There’s also a cost not to do it. Each negative 1 star review on the App Store might be 10 or 100 or 1000 or more potential lost customers at a lifetime marginal value of $X which maybe when your NPV it, is between $500 and $1000.
So does the development cost of righting their admitted wrong exceed the cost of lost revenue from bad publicity? I don’t know the cost of re-developing 7.9 into the App Store as a separate app. Or even heck if they don’t split into two apps, just give us a warning to download the IPA to side load if we ever get a new device or mistakenly click “update all”
I would imagine the development cost is marginal and is likely lower than the cost of customer service dealing with confused and upset long-term customers. And that it’s far lower than the cost of missed revenue based on bad App Store reviews. The problem is we don’t know how forward-looking AB is. Their leadership team is likely very technical coders. And economics is tough for the novice to understand because it involves seeing the unseen.
Certainly, they can see the cost of releasing a legacy 1password app alongside the new 8.0. They can’t see the cost of not doing it, because that costs is potentially 1000s of subscriptions that are not purchased. How do you see a subscription not purchased?
The best advice I could give, if money is the only consideration, is to estimate the cost of lost subscriptions by monitoring the App Store reviews closely. And comparing subscriptions/downloads from current time when reviews are abysmal to the past when reviews were glowing. Adjust for seasonality. Perhaps comparing this year to last year around the same time is a better analysis than this week to last month because maybe 1password signups aren’t uniformly distributed throughout the year for whatever reason.
Although over time, potential customer base increases so don’t compare last September to this September. Compare growth rates. From the last week of September 2020 to the last week of September 2021, did the growth rate increase or decrease?
Of course this analysis is only necessary is money is important. If honor is important than they should revert the change to live up to their word. And if pride is more important then it doesn’t matter how many lost subs occur and how much missed revenue, reverting the change would admit defeat and hurt their pride.
So it depends on if they want to optimize for money, honor, or pride, and i would estimate reverting the change optimizes for both money and honor. Keeping the change as-is is a pure pride play.
- Former Member
I see. Thank you for adding clarity.
- Former Member
@soshiito
Complaining here, on social media, to Apple, and in App Store reviews is a waste of your time.
You’re partially missing the point. A lot of us have moved on at this point (including myself), but I’m willing to continue to hold AB accountable for their consumer-hostile decisions to warn both existing and new users of what they’re getting into with this company.
Will it make any difference? Only time will tell. But it doesn’t take much effort on my part, so I’m willing to continue to post my dissatisfaction
The sad thing is, at this point, all AB needs to do to placate many of its angry user is to simply return the sheet extension to 1P 7. dteare’s unwillingness to do so has shown his true ugly colors.
- Former Member
I just moved on and switched completely to bitwarden.
- Former Member
@brank Probably not, but figured it can’t hurt to explore that avenue
- Former Member
Standalone has been dead for a long time. The writing has been on the wall. Now they have said as much. It is unfortunate it took them so long to come out and admit it, but they have. They are not going to expend any further effort on it and the experience will only degrade. If you want local vaults, 1Password is not the thing for you and has not been for some time.
If you want the 1Password experience then a membership and the Safari web extension is going to give you that. If you do not, then your efforts would be better spent researching which alternative product has what you want. Complaining here, on social media, to Apple, and in App Store reviews is a waste of your time.
The best you might hope for if you want "local" vaults in 1Password is the self-hosted thing they have talked about, but made no promises on.