Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
1Password on my second profile doesn't unlock
On my default profile 1Password is unlocked. I can open it via the toolbar and see sites to auto-fill. On my second profile it is locked. I see the lock icon in the toolbar and it says to open 1Passw...
1P_Dave
Moderator
ModeratorHello alamarco! 👋
I'm sorry that 1Password isn't working properly in one of your profiles in Safari. It sounds like you might be running into a known issue that our development team is currently investigating. So that I can confirm this, and provide you with any workarounds that currently exist, I'd like to ask you to send in a console log the next time that you see the issue:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145843/1password-on-my-second-profile-doesnt-unlock#latest
- Your forum username: alamarco
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#24280
