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Forum Discussion
Former Member
3 years agoForcefully upgraded to 7.9,3 now browser extensions are broken
It seems that overnight my version of 1password has been upgraded.. Since then the Safari and Chrome plugins don't work. Seems I need to pay a monthly fee.. I have a license.. I've had a license for...
1P_Dave
Moderator
3 years ago@Alan674600
I'm sorry to hear that you're running into trouble with the 1Password extension in Safari. It's odd that you're seeing a different version number in Safari. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/634831/#Comment_634831
- Your forum username:
Alan674600
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!