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Forum Discussion

Former Member's avatar
Former Member
4 years ago

How to use vaults in iCloud?

I'm trying to set up a new iPad Pro, but I can't seem to get my vaults from iCloud to load. I would delete the vault, but want to make sure it doesn't delete my other vault. Currently, it's working f...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Thanks for getting back to me @ultimate.

It sounds like we might need to take a closer look at what is going on with your devices. I'd like to ask you to create some diagnostics reports, one from each of your devices:

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

  • A link to this thread: uhttps://1password.community/discussion/124244/how-to-use-vaults-in-icloud#latestrl
  • Your forum username: ultimate

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!