I've been a customer since the first release on the AppStore. Gave v8 a chance, worse than expected

Hey @nknr. I'm sorry to hear the experience you had with 1Password 8 was not what you expected. I understand your frustration about the differences between 1Password 7 and 1Password 8 but I do hope that future improvements to the product will make it so that you give it another chance :)

Could you help me understand your issue with the new Quick Access interface? It seems like something's not working quite right on your end and I'd like to explore the issue further. If you could answer the following questions, it'd be super helpful:

• What operating system are you running 1Password on?
• Do you use multiple displays? Or frequently connect/disconnect a display?
• If you open quick access via its keyboard shortcut, does the search field always have focus? You can view the shortcut in your general preferences.
• Does clicking the ⋮ button which appears next to an item in Quick Access when you put your mouse on it, open a menu with a few options for that item?
• If you click "Open Item in New Window" for a specific item, do you see a window with the item's details pop up? And does that window contain all of the fields that are defined on this item? (You should be able to see all fields directly via this window instead of having to open 1Password)

I'm sure you already know this, but we've also baked some useful shortcuts into Quick Access that let you quickly copy a username, password or one-time-password (or other fields depending on the item) without even having to open the "Details" submenu. I'm curious if you've had a chance to try those, and whether they work correctly for you.

Cheers,
Gabriele