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Forum Discussion
Losing connection with Safari
Regularly 1Password looses contact with Safari – at least weekly.
I get the message to reconnect 1Password but after clicking that, it reconnects but doesn't really work until I restart Safari. Th...
1P_Dave
Moderator
ModeratorHello pixelmachine! 👋
I'm sorry that 1Password for Safari is losing connection with the desktop app. There are a few different cases where this might occur that our developers are working to correct. So that I can identify the specific cause of the issue in your case, and suggest any fixes or workarounds, can you send in the following the next time that the issue occurs:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145349/losing-connection-with-safari
- Your forum username: pixelmachine
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
