Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Phyber's avatar
Phyber
New Contributor
5 months ago

Safari Extension not loading

I just updated my MacBook Pro to Sonoma 14.7. Safari was updated as well to 18.0. 1PW will open sometimes at startup but once I launch Safari, the 1PW extension doesn't load so I have to type in my p...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Phyber

Thanks for the reply. It sounds like the communication between the desktop app and the Safari extension isn't working. Try this:

  1. Open and unlock the 1Password for Mac desktop app.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Click Browser.
  5. Make sure that "Connect with 1Password in the browser" is on.

Then in the browser:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Make sure that "Integrate this extension with the 1Password desktop app" is on.

If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message?

-Dave