1Password for Safari not communicating with the desktop app [FIXED]
Comments
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Hi everyone,
We've identified a connection problem between the 1Password for Safari web extension and the 1Password for Mac desktop app, which is causing 1Password for Safari to require a separate unlock from the desktop app. Our development team is working on a fix, though I don't have an exact timeline for when it will be available. You can monitor the status of this issue here:
In the meantime, the connection should work properly in other supported browsers, such as Chrome or Firefox. I apologize for the inconvenience and any confusion this may have caused, and I appreciate your understanding.
-Kevin
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Hi everyone,
We've identified a connection problem between the 1Password for Safari web extension and the 1Password for Mac desktop app, which is causing 1Password for Safari to require a separate unlock from the desktop app. Our development team is working on a fix, though I don't have an exact timeline for when it will be available. You can monitor the status of this issue here:
In the meantime, the connection should work properly in other supported browsers, such as Chrome or Firefox. I apologize for the inconvenience and any confusion this may have caused, and I appreciate your understanding.
-Kevin
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Hi @JerrySG & @benmattison ,
You can monitor the status of this issue here:
Hopefully, the fix will come soon.
-Kevin
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Hi @magnmike,
We've identified a connection problem between the 1Password for Safari web extension and the 1Password for Mac desktop app, which is causing 1Password for Safari to require a separate unlock from the desktop app. Our development team is working on a fix, though I don't have an exact timeline for when it will be available. You can monitor the status of this issue here:
In the meantime, the connection should work properly in other supported browsers, such as Chrome or Firefox. I apologize for the inconvenience and any confusion this may have caused, and I appreciate your understanding.
-Kevin
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I am having the same problem. 1Password on Mac with Safari, the extension keeps locking even though I have that disabled. Very annoying!
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Before the last extension update for Safari, the extension used to unlock automatically when I opened the browser. Now every time I open the browser, I must reenter my password manually to enable the extension. I've tried all the settings I see regarding the extension, reinstalled, 1password is updated, and I;ve rebooted. I can't seem to get the extension to automatically unlock itself when opening Safari.
1Password for Mac 8.10.40
1Password for Safari 2.27.1
MacOS 14.6.1
Safari1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided0 -
Same for me as well.
1Password for Mac 8.10.44 (81044034)
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari Version 17.6 (19618.3.11.11.5)0 -
Support replied back to my email and told me it’s a known issue and they’re working on fixing it. As a workaround, you can hit command / And it will auto fill without using the extension
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I have been having the same problem for several days. Today, the 1P desktop app on my Mac updated to version 8.10.44 (81044034), but the 1Password for Safari extension is version 2.27.1
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In 1password settings I have AutoLock in 1password Settings set to NEVER.
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1 (23G93)
Browser: Safari0 -
Having the same issue.
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Glad to have found this in the Community! I went through the whole cycle of uninstalling and reinstalling the 1Password extension for Safari.
Looking forward to seeing this resolve soon!0 -
Having a strange problem - when I try to input my credentials on a website where 1P is showing in the sign in box, 1P will not open - even though I already have 1P completely open - wants me to put in my password and does not give the finger print option (see first screen shot). The second screen shot shows the finger print option when I try to just open 1P, and in fact I can then open it.
However, I must copy and paste from the open 1P window into the login spaces for the particular website as it will not fill anything and indicates I need to login to 1P with my password - even though it is already open (again screen shot 1).
My only idea is maybe it has something to do with the fact I am in Greece?
1Password Version: 8.10.40
Extension Version: Not Provided
OS Version: macOS 14.6.1
Browser: Safari0 -
Hello Kevin, I appreciate your response. I realized that this issue isn't present in Chrome or Firefox. Sadly it is almost Safari. 1Password used to be a seamless solution, and it became crumble-some. Each year, I want to be hopeful that 1Password will be like in the good old days, but then something happens again. At the same time, Apple's built in keychain solution is getting better. I am sorry to say it, but it is hard to resist to just simply ditch 1Password.
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Man there are tens of posts about this bug. It's known and they are trying to address it.
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I guess that you are referring to the known bug...there are already tens of posts about it, would be good to check before posting.
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Experience the same. I hope for a quick fix. It literally broke Safari.
Regarding quality, I too feel that 1Password is not what it used to be like in the good old days. I assume that today as with all tech companies, the investors (hedge fund or whatever) wants the investment back and that is only achieved by pushing new features all the time instead of refining what is already there. Too bad it's us, the consumer, who is affected by the shrinking quality. Note, this is not unique to 1Password. I see more and more companies that I interact with deliver lesser quality, but push features.
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Hey everyone,
Apologies for the trouble the both of you have experienced with 1Password for Safari no longer integrating to the 1Password desktop app. I'm glad to share that an update containing a fix for this issue is now available for download on the App Store: How to keep 1Password up to date in your browser.
The integration between 1Password for Safari and 1Password for Mac should automatically work again after updating to version 8.10.44, allowing you to share the same lock state and unlock the 1Password browser extension with Touch ID once again.
Everyone at 1Password appreciates your patience whilst this issue was investigated and do let me know how you get on after installing today's update to 1Password for Safari :)
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Very annoying. Safari extension without Touch ID is hardly useful
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Check for updates to 1Password for Safari from the App Store.
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To gfio - pardon me for not being as smart as you - I did check for similar posts/solutions before posting my question.
To jam.pd_1p - thank you for the assistance.
1) I am setup for auto updates but apparently it did not update this time.
2) I updated to 8.10.44 manually and unfortunately the issue persists. It works fine and normal on both firefox and chrome, just not on safari.0 -
A newer version of 1Password for Safari should be making its way though the App Store. Please check for updated when you can.
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No worries at all BenBob thanks for joining us.
Auto updates for me always tend to be on the slower side. You described updating 1Password for Mac. Did you update 1Password for Safari from the Mac App Store? If you did try the following.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
- Fully quit your browser. *Do not minimize.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
- Open your browser.
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Hi
Just updated to 8.10.44 and still have the unlock issue, also according to release notes the version numbers of extension and app are supposed to be aligned now, though for me safari extension is still version 2.27.1.
From release notes
"We’re excited to share that we’ve updated the release number formatting for the 1Password browser extension! This change aligns our browser extension with the 1Password apps, so you’ll now see the same release number across all platforms. Plus, both the extension and apps will be released on the same date, for a consistent and streamlined experience."
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Try the following. It should help.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select Quit.
- Quit your browser.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
- Open your browser.
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I just did, but There doesn't seem to be an update yet.
My 1Password for safari version is 2.27.1.
Guess I'll try to uninstall/reinstall itUpdate: uninstalling/reinstalling seems to have done the job (getting the update, which for some reason didn't come automatically, though automatic updates where checked).
Thanks!0 -
Working again in Sonoma 14.6.1 (23G93) with Safari Version 17.6 (19618.3.11.11.5). Thank you for the prompt fix!
Were you able to identify how or why this occurred?
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